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Quality Assurance and Support Engineer
Location: Istanbul
Job type: Permanent
Date posted: 2.07.2007
Job Description
Coordinating QA facilities in software testing team and
providing technical software support to global business partners
and customers.
Responsibilities
- Coordinating the
testing team for continuous testing process including
planning, designing, and executing functional and system
testing
- Troubleshoot and
develop technical solutions for customer issues
- Troubleshoot
and escalate issues related to software errors
- Develop
workaround solutions for issues related to software
errors
- Provide
technical training to customers and business partners
- Deliver
technical support services according to specified
Service Level Agreements
- Provide feedback
and continuously work towards improving support services
to ensure a high degree of customer satisfaction
- Create, review
and prioritize test plans based on product
specifications, developer releases and organizational
feedback
- Ensure quality
in all customer deliverables
- Define testing
roadmap, enhancements and best practices
Required Skills and Experiences
- Exceptional troubleshooting and
customer-handling skills
- Excellent
written and oral
communication skills in English (both verbal and written)
- Solid QA or Support experience in an
enterprise network environment
- Strong support and/or administration
experience for enterprise software solutions
- System administration/support
experience in Windows platform NT/2000/2003/XP)
- Understanding of networking LAN/WAN
and setup of routers, gateways and firewalls
- Understanding of
network protocols TCP/IP and SMB, HTTP, FTP, SMTP,DHCP
- Experience in
planning, design, and perform functional and system
level testing.
- Ability to set priority, accommodate
requirement changes and resource constraint.
- Experience in software programming
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Benefits
- Enhance your career in a fast growing
dynamic company in mobile software industry
- Built an international experience with global network of customers and partners
- Competitive salary with
additional benefits
- Continuous learning
opportunities in R&D projects which are supported by
research institutions
- Team up with a high-calibre technology
professionals
Company
Mobinex is the global provider of ODP (on-device portal)
technology. Company's flagship product
Smartface Platform enables mobile providers to publish ODPs, a
new breed of mobile applications for the mobile devices, which
combines handset functionality, network features and rich media
to create a compelling user experience for mobile subscribers.
Join Mobinex and get your career on the fast track. As one of
the
leading mobile software companies in the world, we are passionate about
creating innovative solutions for the global community. We offer to our technical
professionals a challenging work environment and technical and
professional development.
How to apply
If you are interested, send your CV to
 with
subject "QAS Engineer"
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